AmonRa2017

Hello! I write in name of the owner because she doesnt speak english and I wanna help her. The issue is as follow This chat https://xat.com/didinaromatica belongs to zuzafitoasa2016 (1515892913) She was the original creator of the xat group, and she still has acces to the original email that she used to create the radio, I can name the email to an admin if needed. She created radio in 2016. Someone, that she trusted, had the chat password, and replaced the original email with his email then reseted everything and changed passwords. As the email has been changed, noone can recover the chat or password. She is logging from Iasi <removed>, you can check maybe the ip logs and see that in last week someone else logged there and the email has been changed . That would be a proof. ANyway, if you can not check that, I will kindly ask you to move the chat ownership from whatever mail it is now, to the original mail that was created on, because that would be legit anyway, it is the creator email, and she is the only one that can acces that account. You can also contact here on the auth I gave you in this ticket for more info or questions. Thank you for your kindly help. Update: proofs https://imgur.com/gB9trVY In this image you can see the proof that the original creator of the stollen chat is still main owner, because the thief did not reseted the chat, he only changed mail and passwords, stealing acces to edit. Please lets not let this kind of things remain unsolved and unpunished in our community

FIXED! Thank you, La Fleur!

Hello, Alex! I dont know who you are or if you read my posts entirely. My password has no symbols. This chat room has the same problem as xat.com.royalfm, it has been activated with some old settings and does not recognise my email or my password . As I can see, the support fixed royalfm so they can fix magiainimii also, using same way they did with the other. This chat room keep old memories, needs to be resurrected to latest settings. I will wait for Crow to help me or Sloom. Thank you.

Hi! Royalfm has been fixed. xat.com/magiainimii still has an issue, I can not gain main owner rights with my old password.

Thank you Crow! I am waiting, it is just so frustrating to see someone is asking me to pay again something that i have been paid already. I will wait for you to fix this issue. Thank you in advance.

I want someone to do something here please!!!! Anyone even check this?

This dude, is the old owner, I purchased the short name from him and now after your error, he wants me to pay again, not fair xat.com! Give me my chat room back and i will not pay again for something that i already paid! he banned me from my own chat. How come that you gave the chat to the old owner after i paid it??? someone fix this xat.com!

There is someone else main owner on my chat and myself can not get my main owner rights, whats happens here?:)

thank you!

xat.com/royalfm and xat.com/magiainimii have been activated, but...they have issues. xat.com/royalfm is in spanish, for I dont know what reason because me, the owner and creator of this chat group, I never used spanish language. And my password is not working, I can not gain main owner rights. The same with xat.com/magiainimii . Password is not working and also can not get any email to reset it. It looks like both chats have been activated to an earlier version with some older settings. For exemple, xat.com/royalfm , I purchased this shortname few months ago. I think it was in spanish at the beginning but after i purchased it I used romanian and english. May be possible that in the settings, this chat group keeps some "memories" of the old owner/old settings because I am not able to get it back even if I paid for it. Same with magiainimii . So, someone please analyse this and help me. Thank you in advance!

Hello! Two of my chat groups have been wiped with that error that happend a while ago. I noticed just now . Please resurrect them, the names are xat.com/royalfm and xat.com/magiainimii Thank you in advance!

I have no notification on email. I sent a message to one volunteer, maybe someone will help me..

Hello! Dear support, I have a ticket open for a long time, and noone answered to me. I have my account held. Please someone help. I dont have a ticket number, cant find it. My id is 1514453286. Please disable helding on it. Thank you.

Thank you, I appreciate your help!

Thank you, Leandro, but can you tell me wich one of them will be available soon? I dont want to message someone that will login next year :D:d