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Leandro

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Community Answers

  1. Leandro's post in name limit was marked as the answer   
    As it has been said before, 
     
    For now, you can only add 128 chars in your name in the HTML5 version. (That's why it gets cut)
     
    This limit may be increased in a future release.
  2. Leandro's post in tickle html5 was marked as the answer   
    This is a bug. It's going to be fixed soon. 
     
    If possible, post it on the correct section as soon as you can: https://forum.xat.com/bug-tracker/chat/
  3. Leandro's post in xatradio.com error was marked as the answer   
    As Stif said, we are no longer accepting swf players. 
     
    Make your players HTML! It's easier than Flash, and you don't need any programs to run it. 
     
    To use the HTML players, just use [radiohtml:SIZE:SIZE:PLAYERCODE]
     
    Next time, make sure to send a ticket to xatproject.com/sos if you need any more assistance.
  4. Leandro's post in Radio Player Problem was marked as the answer   
    This issue should be fixed now 
  5. Leandro's post in radio player rejected was marked as the answer   
    Hello,
     
    Send your player again and I'll review it.
     
    Also, for this kind of questions you can send a ticket on xatProject support: https://xatproject.com/sos/
  6. Leandro's post in juego y nombre de xat en color was marked as the answer   
    Ya le respondieron anteriormente: (Your question has been answered)
     
     
  7. Leandro's post in motivo de rejeitar os meus players was marked as the answer   
    Olá,

    Se você quiser saber por que seus players foram rejeitados, envie um ticket de suporte no lugar certo: https://xatproject.com/sos/ 
     
    EDITAR: Eu posso ver que você já tem um ticket aberto lá. Eu estarei respondendo lá. Tenha um bom dia.
  8. Leandro's post in price trade was marked as the answer   
    Hello,
     
    Here you go: 
     

     
    And yeah, fairtrade is having some issues on trade's blog, and this issue has been reported before.
  9. Leandro's post in chat black was marked as the answer   
    Hello,
     
    Are you sure the chat isn't torch?
     

     
    I'd recommend you to send a ticket under the ''Chat Block'' department and ask why (if you're the main owner)
  10. Leandro's post in Owner was marked as the answer   
    Hello,
     
    You can do so by sending the chat's moderators and/or owners proofs of it happening. Also, you can send a message to the chat's Main Owner by using the ''Message'' feature under the chat.
  11. Leandro's post in xatme problem was marked as the answer   
    There is already a way to fix the error in Google Chrome:
     
    Enter this link from the Chrome link bar: chrome://settings/content/sound
    Review the options in which appears '' Allow websites to play sounds (recommended) ''
    Where it says '' Allow '' click on '' Add '' and type https://xat.me
     
    Example GIF:
     

     
  12. Leandro's post in Pórque estám rechazando los reproductores en xatradio? was marked as the answer   
    Vuelve a subir tu radio y será analizado nuevamente.
     
    Si tienes alguna duda con xatRadio, por favor, envía un ticket al lugar indicado: https://xatproject.com/sos/
  13. Leandro's post in I would like to know who keeps abuse banning me on Xat_test. was marked as the answer   
    This is not the place to discuss this.
     
    Send a message to the chat's Main Owner here: https://xat.com/web_gear/chat/ownerfeedback.php?GroupName=xat_test
     
     
  14. Leandro's post in I have lost access to my account was marked as the answer   
    Hola,
     
    En caso de que perdieras el correo asociado a tu cuenta, deberás de crear una cuenta nueva para poder enviar el ticket y así recuperar tu cuenta anterior, la principal.
     
    Luego de crear la cuenta, dirígete a xat.com/ticket y abre un ticket en el Help Topic (Departamento) que se llama ''Lost Access'' y ahí explicas que perdiste el correo, y debes de poner el ID y el nombre de esa cuenta. Ellos te ayudarán.
  15. Leandro's post in Error E28 was marked as the answer   
    Create a new account and send a ticket (xat.com/ticket) under the department called ''Account Block'' and explain what happened. Make sure to add the name of your deleted account.
  16. Leandro's post in Locked out was marked as the answer   
    Hello,
     
    Please fill out this form with your account's details and send the ticket again: https://forum.xat.com/requests/open-a-ticket/?do=form
     
    After that, you will receive a mesage on your e-mail with your ticket details.
  17. Leandro's post in MY ACCOUNT IS BLOCK SYSTEM ERROR 55 was marked as the answer   
    Hello,
     
    As we told you on Help chat, you need to create the ticket under the Account Block help topic, as explained here:
     

     
    Please remember to use more than FIVE words on the subject, but don't go too far.
  18. Leandro's post in Wtf ban reason was marked as the answer   
    Please don't swear in the forums.
     
    This is not the right place to report unfair banning.
     
    Please talk to the main owner of the chat where it happened using the Message feature: https://xat.com/web_gear/chat/ownerfeedback.php?GroupName=Sohbet
  19. Leandro's post in Tickle was marked as the answer   
    Tickle is going to be enabled back again soon with a new system. We'll have to wait a couple of weeks for an official announcement about it and a new system to enable it.
  20. Leandro's post in My limit can help off? was marked as the answer   
    If by ''limit'' you mean ''reserve'' when trying to transfer/trading the xats, you will need to wait for the reserve to be removed from your account. Your reserve will reduce over time.
     
    xat will only reduce/remove your reserve if it is an absurd amount which would leave you waiting a long period of time before all of your xats are available to be spent. Your reserve will also reduce over time, eventually leaving all your xats cleared and freely transferable.
     
    You can try to make a ticket under the ''Payment Problems'' Hep Topic and describe the problem as well.
     
    Source: xat.wiki/Reserve
  21. Leandro's post in Peace be upon you was marked as the answer   
    Please wait for an answer on the first topic you already have.
     
     
  22. Leandro's post in Peace be upon you was marked as the answer   
    Hello, as I told you before, you will need to create a ticket under the Help Topic called ''Chat Block'' and ask why your chat has been ''banned''.
     
    Go to xat.com/Ticket Click on ''Open New Ticket'' Select the Help Topic ''Chat Block'' Write in the Subject more than 5 words Proceed to describe the problem, in English.  
    You should receive more information regarding the banning on your chat there. Please remember you need to have a registered account to send the ticket.
  23. Leandro's post in Pls help was marked as the answer   
    I talked to her yesterday regarding this.
     
    The number of users showing on xat.com/groups may be different from the number of people there is currently on your chat. This is due a bug and delay from part of xat.
     
    e.g:
     

     
    There is not 50 people in Trade, nor 6 on Help.
     
  24. Leandro's post in promotion problem was marked as the answer   
    It isn't.
     
    Go to xat.com and see it.
  25. Leandro's post in Location/Account Locked was marked as the answer   
    You are receiving errors because you cannot send them on xat.com/ticket anymore.
     
    You need to click ''Request'' and fill out the forms with your account's details.
     
    Click here: https://forum.xat.com/requests/open-a-ticket/?do=form&d=5 Select on Type of Request ''Locked Out'' Fill out the forms with your account's details.  
    You should receive a message on your email with the ticket number and the questions in less than 24 hours.
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