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Anas

Advanced Members
  • Content Count

    612
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  • Last visited

  • Days Won

    21

Posts posted by Anas


  1. Hola,


    Asegúrese de que el tema tenga al menos 5 palabras para poder abrir el ticket en el tema de ayuda 'Payment Problems'

    Ejemplo : ''I am missing xats and days after purchase'

     

    Luego envía el ticket, y estoy seguro de que funcionará ahora. Ten paciencia esperando una respuesta.

     

    Buena suerte!


  2. After discussing the issue in pc, was there lag in servers. 


    Clear cookies and restarting the router was enough to fix the problem. 


    I cofirm that the issues solved and she can login and enter the chat succefully.


  3. 2 minutes ago, Krizta said:

    thank you for your help. Was able to make ticket now.

    Glad to know.


    Be patient waiting for a reply on your mailbox, keep answering the questions by volunteers correctly till the issue be fixed and your account unblock. 


    Good luck!

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