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Mistermist

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About Mistermist

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    SilverNebula

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  1. Hello. I am just wondering how long would it normally take for a volunteer to reply back to my ticket. I have been locked out of my account and I am just trying to get it unlocked so I can go and chat with my friends. My issue right now is that the volunteer who was originally helping me has not replied in a few days which is prolonging this process even more. So how long should it take for them to reply and if they dont reply in over a week what would be my next course of action?
  2. Hello. I submitted my ticket today due to losing my auth on my account and being locked out. I said what I had to say on the ticket and submitted it. Later today I went to check the status, so I went to put in my username and I could not type my username in the username box. It only allows me to type in my password. And I cannot log into my account without putting in the auth, which I do not have available due to losing it when I was forced to system wipe out my computer today unexpectedly. Can anyone help me with this issue so that I could view the ticket and reply back to get my
  3. And from that point forward you can't login?
  4. Your problem occurred when someone hacked you?
  5. I guess I will have to wait the 24 hour period. I unplugged the power to my router for 5 minutes and it's still giving me the same results. Though it is weird because I was able to get onto it the previous day with out any problems.
  6. I just tried all the above you mentioned and I get the same results of not being able to login. Though when I use my phone hotspot for some reason this does the trick. But when I connect back to my router it does the same thing again, do you know why that is the case?
  7. As the title says just have a quick question because every time I try to sign into my account it sticks on the "Please wait..." screen, and doesn't change. When I try to log onto a chat it stays on "Connecting" and then eventually tells me that it failed to sign me in. Is there any solution for this?
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