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About McJulian

  • Birthday 04/27/1976

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  1. What can i do if my login are makeing me problems, E33 and E35  are the errors  that  the login is sending me . Well my phone and pc are setted on the  same time and date.


    1. Arthur


      This might be because the time on your Google Authenticator app is not synced correctly.

      To make sure that you have the correct time:

      1. Go to the main menu on the Google Authenticator app
      2. Click Settings
      3. Click Time correction for codes
      4. Click Sync now


      On the next screen, you will be confirmed whether time has been synced, and you should now be able to use your verification code to log in. Syncing will only affect the internal time of your Google Authenticator app, not the one in your device's settings.

    2. McJulian


        the  time that is showing  to me when i try to login on my xat id is from zulu time west africa  but  the place  on which i try to login is costance roumania .....a very different location well.. someone???? help please!


    3. Atti


       Make a ticket at http://xat.com/ticket Under "Lost Auth" and request that you want your Token code reset


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