In a certain way, each manager can make the determination to give ban forever to a user if the circumstance requires it, well clarified that also influences the behavior of the user and his trajectory in some chats that he may or may not frequent.
In this case, if you requested an explanation but it was not only you, but another user for the same reason (which generates equality for both sides).
Do you really think that your record in xat is to be admired?
With all due respect, I think you shouldn't even claim a ban for your behavior.
I can even list the chats where you had the same problem and it is always the same, so I do not see it coherent that you make this type of publication.
I hope this clears "your doubts" a bit about why a manager makes the determination to give ban.
Remember to always go with the truth to be a better person!