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SLOom

Volunteers
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Everything posted by SLOom

  1. SLOom

    Connection issues

    The connection issue has now been resolved. Sorry for the inconvenience.
  2. SLOom

    Connection issues

    https://forum.xat.com/profile/538/?status=29759&type=status
  3. Hi, Unfortunately we made some changes (a few weeks ago) that Flash does not support and was needed for the HTML5 chat. We have also disconnected the Flash connection as we no longer support Flash. I suggest you to use HTML5 chat or mobile app to keep having access to your chat.
  4. SLOom

    Connection issues

    Update 3 : The fix has been deployed. Make sure to clear your cache to be on latest build. Version 1.63 Mar 7 2024 10:34
  5. SLOom

    Connection issues

    Update 2: A fix should be deployed by tomorrow. I will repost tomorrow to keep this post updated.
  6. SLOom

    Connection issues

    We have found the issue. I will confirm later.
  7. SLOom

    Connection issues

    Thanks. Can we have the "steps" to see the problem, please ? Also, can they try to visit xat.com/xat (not saying, it will work), so we can have more logs about ?
  8. SLOom

    Connection issues

    I'm looking for her xat ID, not chat ID. Thanks.
  9. SLOom

    Connection issues

    Are they on phone ? Did they try on desktop ? Also, try clearing cache. What is the xat id ?
  10. SLOom

    Connection issues

    I'm asking you to test if you (or your friends) have the issue using the link I've mentioned.
  11. SLOom

    Connection issues

    Do you have connection issue using this ? https://xat.com/content/web/R00153/box/embed.html?n=selkit
  12. Changed Status to Fixed
  13. Smiley animation : Considered fixed.
  14. Changed Status to Fixed
  15. SLOom

    Combined smiles error

    Update 2: The issue has now been fixed. Smilies/pawns/images should now work normally. Please let us know if you still see issues.
  16. SLOom

    Connection issues

    @0paritu Was the chat raided or not ?
  17. SLOom

    Combined smiles error

    Update: We are still working on getting smilies, pawns and images working again. Thanks for your patience.
  18. SLOom

    Combined smiles error

    If you are using a simple image, turn off ANIMATE power.
  19. SLOom

    Combined smiles error

    Yes, there is currently an issue with smilies and pawns that xat is working on. You will have to be patient until the issue is resolved.
  20. For future connection reports, please use this instead of creating a new thread: We may not answer directly, but please be patient while we review your comment on the same topic. I'm closing this now.
  21. Please let me know if you are still having problems with reconnecting/logging in to another device. Thanks and sorry.
  22. I had edited my comment, but thats fine. Some changes were made. Let me know if you still get any issues in the next 10 - 20 minutes. Make sure to refresh the chat.
  23. The connection issue should be fixed. The logged in another device, still not (looking).
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