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Arthur

Wiki Editors
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Posts posted by Arthur


  1.  

    40 minutes ago, Sydno said:

    As Laming pointed out, you can already use Report Scam or Report Phishing Site help topics if you are not a paid user, even though I agree the terminology is wrong. There is no delay at all so this should work well.

     

    Having a new help topic dedicated for that may not be on the agenda even though this would work too.

    They should create a new help topic or make the "A General Question or Concern" open for everyone. Both things shouldn't take more than a few minutes and would certainly provide everyone a better experience when opening a ticket (there is a number of things that require you to open a ticket, and it's nothing user-friendly to have to go to a help chat or the forum to be instructed to use an "alternate" help topic.)

     

    40 minutes ago, Sydno said:

    As a matter of fact, the button Inappropriate is often left unanswered or unseen so this may not be the right thing to do (even though you should always try that first).

    I personally find it unacceptable to provide users a report channel that is often "ignored" or "unseen". I think Volunteers and Contributors should work into a solution for this, since users will become very upset when they figure out that they're being ignored on purpose. If xat isn't willing to read these reports, then perhaps the best thing to do is to remove the button and have users stick to tickets only.

     

    43 minutes ago, Sydno said:

    Another option is to send a (forum) message to a volunteer. At some point, this may even be the quickest.

    I don't think it's a good idea at all. This may give users the impression that it's always an option, and overwhelm you guys with messages and even distract you from tickets (which is the priority, I believe).

    • Like 1
    • Cool 1

  2. Olá,

     

    Este canal é para dúvidas sobre o xat.com. Como o xatRadio é um site de terceiros, ou seja, não faz parte do xat.com, não podemos te auxiliar com relação a isso.

     

    No entanto, acho importante mencionar que provavelmente não há como assegurar que não players não serão copiados, visto que é praticamente impossível identificar quem é o criador original de cada código, portanto eles podem simplesmente optar por não remover os players. De qualquer forma, eu não represento o xatRadio, então você terá que aguardar até que o suporte responda a sua solicitação para uma resposta "oficial".


  3. 1 hour ago, Davidss1001 said:

    I think it'd be nice if there were more stickers to include male+male couples and female+female couples. Otherwise I like the stickers a lot; they're so cute!

    As well as different skin colors, ex. brown.

    • Like 3

  4. 9 hours ago, Maxo said:

    in an official chat there is no unban just a very little bit in a few cases, because the ban is limited by time depending the reason why that banned was made, then after the time finished a user can return to the chatroom, i'm not sure if this option can be added, i don't know

    How is this relevant? Most chats are not official.

     

    3 hours ago, LaFleur said:

    Is this a suggestion for bot providers?

     

    Or are you saying that when you click "unban", a separate window should show up where the mod/owner must add an unban reason before being able to unban?

    Both things.

    • Thanks 1

  5. Usually chats are not deleted for bad language as long as they are not promoted and the group is not extremely inappropriate. "Their chat, their rules." If you don't feel comfortable, try chatting elsewhere. From what I can see, it's safe to say that it's not worth a deletion.

     

    The Forum is not intended for handling reports, so I ask that you click the "Inappropriate" button in the respective chat for any future reports. Also, whenever you report something with evidence in a language that is not English, make sure to include the translation of the messages within the evidence and explain the context, simply sending an image and asking for an action to be done will not get you anywhere.

     

    @Marya "gay" is not a bad word at all.


  6. I've suggested this long ago and I truly hope @Admin reads this topic and implement this into the site.

     

    46 minutes ago, Crow said:

    The wiki page has expanded definitions to not only describe each error in more detail but to provide solutions to each error too.  This includes which ticket department to use.  Would there be enough room for that here? 

     

    Perhaps a link to the wiki article would be satisfactory enough - although this would be less helpful on mobile. 

    Do you really find it convenient to have to go to an external page (i.e. the Errors page) whenever you get an error message on xat? I personally don't, and I can assure you that most users would agree with me on this one.

     

    • Like 2
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