xLaming

I mean about its logic, I understood that would be the best way having it's own app. But nice, not too hard to create.

Does it look like we'd have something like insta filters, changing backgrounds, adding smileys, texts etc to these images. Then uploading to xat.me (on xat's storage/servers), Am I right?

Sometimes I can't see online users (even I myself), I can randomly see anonymous users (which I confirmed). After some refreshes/F5 it goes fix.

Hola, En el pasado habia algunos powers que aunque no eran de grupo, era posible activarlos (cuando xat estaba en la versión Flash). Con el nuevo HTML5, ya no es posible dar Assign/Un-assign. Este problema es un poco más "complejo" porque solo los admins de xat pueden solucionarlo. Le recomiendo que envie un ticket en el departamento de "Account Block" explicando su situación, para que el ticket se pueda transferir al departamento correcto (xAdmin), o puede ponerse en contacto con un voluntario a traves de un mensaje privado para abrir tu ticket. Recuerda que debes de escribir todo en ingles. Voluntario: https://forum.xat.com/staff/ Ticket: https://util.xat.com/support/open.php

The idea is that moderation sends the suggestions and approval rate to the admins, they shouldn't decide for the users, just resend their opinion. The final decision remains the devs/smiley makers/admins, the idea of the system is just to have more transparency for users, or at least a concrete answer. As mentioned before, the Contributors group was created exactly for that, to be the voice of the users, the bridge between them and the admins. So they could do that if volunteers feel too busy. Again, the idea of these surveys is different from the idea of having a chat/forum/form to send suggestions. My idea is to give users the opportunity to give their opinion about the current situation of xat from their point of view, monthly. If possible also have suggestions for improvements, but this isn't a requirement. These forms won't be about suggesting anything they want, but about their point of view, their felling, what they are thinking about xat, if they like how it's going etc. Not something like "I have a suggestion for a new power/feature". Giving users a way to express themselves will help xat know which part they're failing on, why users are leaving, and other issues that so far no one has proven answers.

Sadly on anime chats, yeah, I was one of them otakus with a long hair and 10 old LOL. Back in 2009.

My idea about Suggestions wasn't to replace the way the suggestion system currently works (Feedback chat, Suggestions forum etc). But after reading @Guinho's idea, I think it'd be the best alternative. In the past there was something like this, xat vote (xat.com/vote - check here) and it looks like it was better than now. I want to leave an example of how it'd work: User post a suggestion. Other users post their opinions about the suggestion. In 7-10 days the forum moderation wil close the "Suggestion" and on the end of the month will be sent a list of all suggestions and their percent of approval/rejection to admins. Admins choose what'll be approved/rejected and forum moderation update the "Suggestion status". That's easy! My idea about Google Form is for xat to create surveys, to see how things are going i.e support, html5 development, powers release etc. These questions will be answered by users, and I'm sure this will help a lot in what next steps xat should take. "The best way to prove you value your customers is to listen to them."

I didnt say we need a "new way of suggesting stuff" I meant that would be good something like a "monthly/annual user feedback" where people can have a say, be heard, comment what they think about the current state of xat. That's my whole idea, I'm not suggesting to we have a new group, subforum, chat or whatever... Just a Google Form with some questions, it will be something like a survey (thx slint for remember me the correct word). Don't confuse "feedback" with "suggestions", it's supposed to be a survey not a place to post. E.g. A new form is created today and on the 31th of this month it will be closed, on the 1st of the next month we'll see the public results, like: 18% of people choosen that support needs improvement, 82% of people choosen that it's fine... And the other part of my suggestion is that smiley makers/admins have a better interaction on the "most popular suggestions of the week", I don't think this is hard.

But the idea of this post is exactly to bring attention so that suggestions can be heard. Even with a "no", it would be enough to contain the reason (from them). In this part I don't agree, even at the beginning, because all users that suggest here are paid users, they should be heard regardless of whether a group says if it is something that should or not be passed to admins. Again, my idea is to change that, smiley makers/admins can answer some posts, I believe that during the week only 5-10 suggestions are created, it's easy to follow and doesn't take a lot of time. Yeah, I think it was because of the HTML5 recent updates. My whole idea is to bring attention to user' posts, and that they can be heard, it doesn't matter if will be or not added, a YES or NO & the reason is enough for some of them, better than keep their discouragement. This will even help admins to know what can be changed/in what xat is failing (helping, releasing powers etc).