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Echo

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Everything posted by Echo

  1. Your account has been held for some reason, you must wait out the hold before you can delete your account. If you are unsure why your account has been held or would like to request for your account to be un-held then you must create a ticket here: https://util.xat.com/wiki/index.php?title=Special:MyLanguage/Ticket under the "Account Hold" department. If you cannot open a ticket then you can contact a volunteer here who may be able to open one for you: https://forum.xat.com/staff/ If you would like to find out more information about this error then you can read over it here: https://util.xat.com/wiki/index.php?title=Errors
  2. Lo siento, estoy teniendo un poco de dificultad para entender lo que estás tratando de hacer? ¿Está usted diciendo que incluso un propietario permanente no puede unban un usuario? ¿Es posible que el GCONTROL esté configurado para que sólo los propietarios principales puedan unban? ¿En las capturas de pantalla que ha proporcionado usted está señalando a los eventos en los que las personas se degradan a invitado? Es el bot establecido para el propietario principal como si el bot se establece en propietario, entonces no puede ser capaz de unban a los ajustes de GCONTROL. Si usted puede intentar y explicar más lejos puedo poder intentar y asistir más lejos. * Esta respuesta se ha hecho con google translate. Lo siento si hay algún error en mi respuesta debido a esto.
  3. A topic has already been created to discuss things like this and as others have said we should wait and see if anything actually comes from Danns thread. However it seems that this thread has mostly got people discussing xats and days becoming cheaper? Xat has always offered the $5, $10, $20, $40 and $200 packages which can be brought directly from xat. These packages can be brought with different ways such as credit, debit card, paypal, mint gift cards and mobile payments (other payment methods may apply but vary on location. If you are not happy with the current prices because they cost to much etc then if course you can mention it and bring it up for debate but I am going to bring some points across from xat's point of view. I am not xat staff or a volunteer so do not speak directly for xat but the things I will mention will help defend xat in my own thoughts. Xat has been around for years and like I have said have always cost this much and if you are "new" to the website or do not buy xats regularly then I completely understand your point in terms of how much the packages are and if they are worth buying or not. The thing is that xat have always sold these packages and if you have only recently joined the site then if course you will have to start building up a collection of xats, days and powers. It may seem that the packages are a lot of money and the powers are to pricey and if they were cheaper or the amount of xats and days you got per a package would increase more people would purchase these. The thing you must understand is that like I have said xat have always sold these and people may have lots of powers as they have been with xat for years and have built up there own collection. The thing is if you brought xats in the past then you could of built up a decent power collection rather than saying "powers cost so much, the packages xat offer aren't worth it etc" What can you do to get a better deal when buying xats? You can buy from a re-seller who may be able to sell for a good price if you are buying in bulk. I understand that this money doesn't go directly to xat but if you want more value for money then you should consider buying from a re-seller an option. You can buy small and try and profit with new power releases and trading and making profit on older powers. You can buy or participate in xats special promotions such as black Friday etc. You can enter contests via xats social media, games chats and on the forums. I know you may be concerned in terms of xat staying alive and continuing to make money and like I said there is nothing against bringing this up for debate but I personally don't think xat are in any rush to update the packages on the store page.
  4. Great idea! The CD smiley is one of the most popular smiles used in my experience across cat chats. It would be great to see some improvements brought to this classic smiley. I think a lot of the radio chats would also appreciate it.
  5. Sorry, This may off topic slightly here but we actually haven't done this yet. I know we have a to do list for a reason but we actually haven't gathered a top 10 list as requested by @Admin. They could pick and choose things from the list if they wish but we know that isn't going to happen so at least if we do gather a top 10 list we might actually see some of these suggestions come to life? Thoughts @LaFleur?
  6. There has been new contributors made to try and make the group more diverse as possible and I understand where everyone is coming from and while the secret forum is there to discuss things for the greater good of the xat community we mostly only comment on things admins create. We have no special powers and I actually don't know why we have a special symbol on the chat or wiki as all we do is comment generally on some topics. In regards to what we speak about I am not going to leak anything we discuss but you can guess for yourself from what others have said we talk about. Contributors were made to give the xat community a stronger voice but as Unity has mentioned we have tried this but unless Admins meet us half way these things are going to happen. Admins look over the whole forum in general so anyone can really speak up if they wish to do so just create a new thread just like this topic and the whole xat community can get involved. If admins create a topic for us contributors, wiki translators, moderators and volunteers to discuss in private then that's there choice and we will try our best to put the community thoughts across. Just because we have a secret forum where we discuss things it doesn't mean the whole xat community doesn't have the right to create topics such as this to gather feedback from the whole xat community. The forums were made for discussion and I am actually proud of how much feedback this topic has got and how many different views, thoughts and how many people from the xat community have got involved. While we may not of got the response we wanted from admins (as of yet) we know they do look over this but we just have to wait for an outcome but until then we should continue coming together as a community to put forward our concerns, suggestions to make the admins aware of our thoughts and possibly bring new life and content into xat.
  7. Echo

    Help!!!

    Have you registered for an xat account via xat chat? Try going to xat.com/help and typing "register" and this will allow you to register your own unique ID and create a username.
  8. If a ticket is answered then the volunteer usually closes the ticket and waits for the user to respond in which when they do it will re-open there ticket but I also agree with what Daniel has said. If a user has no hope of getting there account back then they are most likely responding to the ticket with useless information or trying to plead to get the account restored which would of re-opened the ticket. If this is the case then volunteers should not bother anymore time with that ticket and just leave it open or abandoned. Users should of got an email when they get a response, they can also log into the ticket system to track the proccess of the ticket so they can check up on it if they choose. If the user does not give up trying to get a torched account back then there ticket could stay open for a year and the user should create a new account and start again. If the user is legit and the ticket is a general issue in regards to an account problem or general support and they have not heard anything in a year then this is a different type of issue.
  9. I am not a volunteer so I don't know how many tickets are created, how long people have been waiting and what departments users are creating tickets in but I will say my opinion on the matter: If a user has a lot of powers, xats or days then I am sure they will have to wait the same amount of time as regular users to get there tickets resolved as tickets should be answered in order they are received unless they paid users are made priority because they are funding xat? (I do not think this is the case but i understand if this is how it works) If a user does create a ticket in the wrong department to (jump the queue) then I am sure there ticket would be transferred to the correct deparment but if users do not know where they should create a ticket then they should open one up in General Support and then the volunteers should place there ticket in the appropriate location to be reviewed and answered. If a user does ask for a ticket to be answered via xat chat or forum messaging then that is down to the volunteer to help the user but I am sure in most cases the volunteer would ask the user to be patient as there ticket is in a queue and will be answered then they get to it. I have tried to answer things in your post and I do apologize if I may not of answered them correctly but these are just my person thoughts on the matter.
  10. I agree that 1 year for a response is totally unacceptable and I understand where you are coming from with this topic but the thing is: The discussion about tickets and waiting times have been talked about many many times before with the same response. The ticket system has been backed up for ages now and more volunteers were made to help reduce these. The new volunteers are not trained on new departments straight away due to additional training and trust is required and this takes time. There has been talk about older volunteers being trained into new departments while the new ones are allowed to look after the less difficult departments. There has been a discussion about xat staff hiring someone to deal with tickets full time (as a paid job). There has been a discussion that xat staff help out with more tickets which are outside of the xAdmin department. I am not trying to put a down side on this post but in reality this topic has been discussed numerous times but nothing has come out of it apart from a few more volunteers being made here and there to help with the big ticket demand but I am sure they are listening but long delay in tickets is something xat has always had a bit of trouble controlling. Edit: I misread what the topic discussion was about waiting times and if we have had passed experience with long wait times. Yes, I have had to wait sometimes just over a month to get a ticket answered and even after submitting the correct information in my first ticket I was asked again to repeat the same information. While I understand there is a long delay in departments it may be best to ask users to supply information in the original creation of the ticket so issues can get resolved quickly. This could be basic things about locked out accounts such as: account creation location, last trades etc. If users were asked to leave this information before hand then it may speed up some tickets in being resolved?
  11. Echo

    430 RUBY

    I don't mean to sound pushy or ungrateful but we actually haven't seen anything new added to the RUBY power. The different color pawn hats only helped the EVERYPOWER emerald pawn. So really @Admin we have not seen any "extra" goodies added to RUBY yet. What about the exclusive content such as kisses, gifts, hug, using the ruby sparkle effect with other powers such as purple or blueman (as not everyone likes the emerald effect), changing the way the jewel animation looks on the name as users have said it looks like the same as you can do with nameflag. We haven't even got Rubyflag added yet? This is xats most expansive power to date so I would really like to see an update on this?
  12. Sorry if this has been suggested before but I have not seen a topic about this. We now have a stable version of xat mobile application and I would like to see the ability to buy xats and days with Google Play and ITunes. It would work with the way the current buy page works but if we want to make things technical the standard way to buy xats is in $ but if users are buying with £ or € they will get the xats and day which balance our in there currency which add up to the $ packages. Thoughts?
  13. This year is just a new power? Every year there has been something different happening and last year was good because we got an April Fools power but now another one? I was hoping to see something original like xats past pranks but another power instead. Has xat run out of ideas? I hope they do something later today as well..
  14. Didn't see these numbers on the main list so sorry if they have already been said. 100, 101, 182
  15. Take care Anar, all the best for your future!
  16. Standard feature is what it should be in my eyes.
  17. Hey I would like to put forward a suggestion to have the ability to toggle friends or filter friends into category's. In this picture you can see the users who are online and who are available are all in mixed places in my friends list. I would like to have the ability to toggle friends who are on xat first, then below them will be users who are not online but can be reached by mobile "available" and then finally the users who are offline will be at the bottom of the list. While this isn't a big issue I think it would be nice to arrange the users to make it easier to know who is online, available and offline. This could also be boosted to have the users who are at the same chat as you appear at the top then regular users online, then available and finally offline. Thoughts?
  18. Echo

    Kickpool

    I don't like or support this idea. We have RANKPOOL for a reason and hardly anyone uses that unless there is a staff meeting etc. If a user was to kick me to another pool I would be extremely annoyed. If the user is AFK then they should move to the staff pool by the users freedom of choice. We also have status and away powers for users to let others know if they are aware. The users could also put AFK in their name which is completely free to do if they are not a subscriber or have the correct powers. I understand the point behind it but I don't fill it will fit well in xat chats and will be more received as a negative rather than postive by the xat community but this is just my personal thoughts.
  19. Dental infection, swollen gums and face.. Loving life right now! :@

    1. Crow

      Crow

      Could be worse dude. I read about a wasp crawling into a girl's ear once. She could feel it stinging her inside her head. x_x

    2. Echo

      Echo

      Ouch not the greatest! It's just the swelling that's annoying me its got so bad that I can almost only see put of one eye. :(

  20. Yeah, this has also fixed the issue on my side. Cheers
  21. I have already added xat.com and util.xat.com on the allow list and I still keep getting the same error. I have also added www.xattech.com to the list and the issue still occurs. http://prntscr.com/eeptgt and http://prntscr.com/eeptpp // If I click run this time it will display the content but when I refresh the same issue occurs.
  22. Exactly you might as well take the advantage to get the other epics cheap. Just like Christina said they will soon be regretting it when they have to pay higher costs than they originally sold for to get it back in order to use the emerald pawn. In terms of making the epics limited because people are losing xats well that's the way trading works but no one is forcing users to sell just so they can be in a rush to get ruby.
  23. Congratulations @LaFleur, glad to see you join the team!
  24. Echo

    430 RUBY

    Only Ruby has been released so far, we don't know what's going on with Mousie.
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