Chelly

I beg your pardon, I'm not sure if I understand the issue perfectly. If this is about the alleged transfer reserve(s), you'd probably want to put in a support request from the account or accounts in question to see if you are eligible for a reduction. Have you already done that?

I have a renewed booking please help me in my account is :   bootlpd69ssssss (1502981754)  please help me 

It appears you already have a ticket open about this problem, so you shouldn't need a new one.

All you need to do is wait for a response, we'll be in touch with you as soon as we can.

To address your concern expressed on Monday, if you're not able to answer all security questions, you aren't necessarily going to be rejected or if you have forgotten some small detail of your experience on xat, don't fret too much. We always make our best effort to verify users properly.