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Kyle

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Kyle last won the day on January 15

Kyle had the most liked content!

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About Kyle

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  • xat Username
    Kyle
  1. You can follow these steps to open a ticket to get this problem resolved (you do not have to be a paid user for this department): 1. Clear your browser's cache, or use Incognito mode (private browsing) 2. Enter http://xat.com/ticket in your URL bar and select "Open New Ticket" 3. You will see a screen similar to this (fill it out accordingly): 4. Select "Open Ticket". Now the ticket is open! (If you have any issues opening the ticket, send me a private message or reply back on this thread) When you receive a response from us, you will be e-mailed a copy of what we said (likely security questions) as well as a link that you can click to access and reply back to the ticket. (Do not reply by e-mail)
  2. The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any issues opening a ticket, feel free to send me a private message.
  3. The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any issues opening the ticket, feel free to send me a private message.
  4. The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic
  5. Had trouble finding the master list, problem solved now. If anyone else would like to test the new iOS xat app version, feel free to private message me!
  6. Assuming this has happened to someone else; how can we go about being re-added to the list to test the app again?
  7. Is there a time limit of how long you can "test" the app? After a while, I forgot exactly what it said, but I wasn't able to open the test version of the xat app at all. I had to download the normal xat app from the App Store and it worked fine (I also got a new phone shortly after). Previously I received e-mail notifications when there was a newer version to install, not to mention I haven't received one regarding this version.
  8. Unfortunately this is a known issue with the ticket system. I will send you a private message with further instructions. For other users with this issue: Private message any volunteer and ask them to open a ticket for you. When a ticket is opened for you: xat will e-mail you a link that you can click to access the ticket. Be sure to reply from the link, and do not reply by e-mail.
  9. I've sent you a private message with further instructions. An answer has been marked and this topic is now closed.
  10. If I am sitting at Help, nine out of ten times I'm answering tickets as well as helping users in PC. Another thing is: a lot of the time, a user needs a volunteer to open a ticket for them. It's useful to have a volunteer or two around for a situation like this. I don't have NoPC and for a reason; so anyone can message me and receive help. I'm sure I'm not the only volunteer that receives tons of PCs daily, even about normal issues that do not require a ticket. It's not an excuse that most departments aren't delayed, but it's certainly something positive. We can't fix the problem overnight but, as stated before, we're currently working on the delay as we speak.
  11. Just because one or two departments are delayed does not mean there aren't volunteers grinding tickets.
  12. I'll take OKC but we're not making it to the finals
  13. Russell Westbrook is a GOAT Kyle (96321545)
  14. I can't quite let that happen. Sorry for the inconvenience.
  15. Yeah, we will.