We understand your frustration. The situation, however, will remain the same based on the arguments raised here. Those entrusted to debate the pros and cons before concluding that the best option would be to redirect Helfen chat discussed that decision for months.
I don't want to offend anyone, but many members you mentioned don't even speak German. They were assigned a rank simply for staying online, as was my case once, without even saying a word of this language. How could they be compromised if they don't represent the German community?
Assuming they genuinely want to help people regardless of their language, they can go through the international Assistance chat; all help there is welcome. There are other ways to help someone other than only understanding each other by using a translator app. This communication often fails, especially when that specific language requires extra grammatical care.
I want to invite those native or close to speaking the language, and even those who come across this topic to support their community if they favor it. This situation may be reversed over time if needed. This decision will also come from the same groups who redirected it, meaning those outside it don't need to push this subject again. I can assure you that this topic will be discussed if they deem it necessary. As noted by the contributors group and the comments posted, the chat will stay redirected, and continuing this discussion will not change that fact.