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Angelo

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Posts posted by Angelo

    My designs

    in Graphics

    Posted

    Ever worked on xatspaces? I've been meaning to get a new one. Though my preferences are a little bit out of your style.. but maybe we could work something out. 

    Keep the (Classic) pawn

    in Suggestions

    Posted

    I agree, I'm just worried that if xat keeps releasing more amazing pawns, that admin will be reluctant to keep making power-linked pawns permanent. If classic is kept permanent, then we will currently have 3 power-linked pawns. 

    Error 33, and participating in blackfriday

    in General Discussion

    Posted

    1 minute ago, Nick said:

     

    I would recommend they go back to the Black Friday page and try again.

     

    If this does not work they will most likely have to open a ticket so that xat staff can look into it. 

    No, haha, what I mean is it, if they go to the blackfriday page and try to claim their free power, won't it detect a purchase, but give them the current $40 package power? They bought xats for angel, but who knows if it'll make another appearance. Would they be stuck in having to claim fairy?

    Need Help Retrieving My Account

    in General Support

    Posted

    Hey there,

     

    If you've lost both the knowledge as to what your e-mail is AND your password, you're going to need to create a new ID (new account) here and then go ahead and register that ID here

     

    Once you've done this, you can go ahead and create a support ticket at xat.com/ticket. You've made you a new account so you can actually go ahead and create a ticket. 

     

    Make sure you tell them that you cannot remember your account's email, as well as your registered name and Identification number.  Once you've submitted your ticket, you need to wait for a reply, where you might be asked a few security questions to prove that the original account truly was yours. If you answer them correctly, there is a chance you'll be given the first 3 letters of your e-mail address that is linked to your xat account.

    From there, it's up to you to remember it! Good luck!

    Error 33, and participating in blackfriday

    in General Discussion

    Posted

    24 minutes ago, Brandon said:

    It appears that a hold of seven days is applied automatically, but I'm not sure why. I'll contact administrators to figure it out.

    Is this when buying with skrill like Maverick/Elie suggested? Or is it another issue?

    Where should I redirect users who receive this issue if they want to claim their free power? 

    Thanks Brandon

    Error 33, and participating in blackfriday

    in General Discussion

    Posted

    1 minute ago, Nick said:

    Was there a common payment method used among these users? Or were they all different?

    I didn't notice one (in fact I don't know if they mentioned it) but in the future as people report it, I'll make sure to ask. 

    6 minutes ago, Brandon said:

    I haven't heard of the problem, but I could check on the accounts to see what the problem is. You could just post some of the IDs here.

    drerkutios (1443765290)

    ID45726703 (45726703)

     

    I'm sure there were at least 2 more users but I don't have them right now - as more pop up I'll post them. 

    Error 33, and participating in blackfriday

    in General Discussion

    Posted

    Hey everyone, I have a quick question and just wanted to see if I could find some clarification.

     

    As of lately, there have been quite a few users who have claimed that they've bought xats from buy, only to receive the xats and days, but not being able to claim their free power.

     

    A few users have been claiming that they're able to receive the xats, and have actually been charged for their xats, but when they go to attempt to claim their free power, they're met with System Problem 33. According to the wiki, Error 33 is "Temporary transfer hold. Blocks only outgoing transfers and trades."

     

    So what I'm wondering, are these users not allowed to claim their free powers? Will they be able to in the future? Have they basically just missed out on black friday? Should they make a ticket?

     

    Thanks. 

    xat Mobile Bug Reporting

    in Mobile

    Posted

    Hi, I'm having a bit of an issue connecting to the mobile xat app as of lately. 

    I am using iOS, on my iPhone 6S. 

     

    Whenever I try to login, I am met with a continuous, non-ending "Connecting.." cycle. I have tried many different wifi networks, 3G, and LTE. I've tried many different locations, and I can't seem to connect anywhere.

     

    Whenever I try to login, I am asked to check my current xat e-mail to confirm the mobile device. I have done so away from home, but also at my PC, where I login to the e-mail every day.

     

    I have tried installing the xat app from TestFlight, and from the app store. I have tried uninstalling both the TestFlight and the app store version, and re-installing.

     

    I have tried restarting my phone. 

     

    Note, I am able to successfully login, but cannot connect to any xat chat. Again, I have used multiple locations, wifi networks, as well as 3G and LTE. 

     

    Thanks. Started happening 11/23/2016. 

    • Award 1

    Trouble logging in

    in General Support

    Posted

    First off I'll go ahead and assure you that when you login, the screen that you got was not abnormal. "Login" is just a button that is present on the homepage for people to easily go and login. 

    http://imgur.com/9NrJXXi

     

    When you go to any xat chat, right click in the chat and click on "Settings". Locate the little folder icon and click on it. You need to make sure that you're allowing xatech to store information on your computer, like such: http://prntscr.com/db34fb If this is not checked as allow, you'll need to allow it and refresh. 

     

    Also, when you are going to login, are you closing out of every other xat window you have open, and then going to one single chat?

    Does this "endless loop" happen on every browser, or just one?

    i have some issues

    in General Support

    Posted

    1 minute ago, Trei said:

    i used thats methods a few times and i get same problem Security check failed.Click here to re-login to xat chat

    You logged out too? Make sure to follow the steps I suggested directly. If you really did (in the span of like  one minute lol) then go ahead and PM a volunteer and ask them nicely. 

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