Chat connection failed. Touch to try again in General Support Posted June 8 We need a bit more information from you first. 1) Are you using a phone, laptop, desktop, or tablet to connect to xat? 2) Are you using WiFi, a hotspot, or a wired connection to connect to xat? 3) Which OS/Browser are you using? 4) Are you using a proxy or VPN to connect to xat? Thanks.