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Angelo

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Posts posted by Angelo

  1. The question or questions in this topic have been answered and an answer has been marked. This topic is now closed.

     

    If you have any other questions, please open a new topic.

  2. @NepoznatDuh,

     

    It seems as if there was an error in translating your concern.

     

    Unfortunately, due to this, it’s going to be quite difficult for us to assist you.

     

    Please provide a more precise and detailed explanation of your question. Screenshots may help. 

  3. La pregunta o preguntas en este tema han sido respondidas y una respuesta ha sido marcada. Este tema está cerrado.
     
    Si tienes cualquier otra pregunta, por favor, abre un nuevo tema.

  4. La pregunta o preguntas en este tema han sido respondidas y una respuesta ha sido marcada. Este tema está cerrado.
     
    Si tienes cualquier otra pregunta, por favor, abre un nuevo tema.

  5. If you refresh the ticket form after sending your reply, it will send it again.

     

    I can assure you that it's no problem on our side, and we can simply look past it. You won't be in any sort of trouble! I wouldn't worry about it too much. A fix to this would be to update the OSTicket version, but this may be a task to look forward to once HTML5 is completed.

     

    Since this isn't a problem, there's no need for this support thread to remain open. I'm going to lock it, now.

     

    In the future, it may be easier just to ask a volunteer directly.

  6. Feliuuyeehaa,

     

    Es desafortunado escuchar que estás experimentando estos problemas en xat.

     

    Primeramente, si el usuario tiene una cuenta registrada con xat, te sugiero reportar a este usuario inmediatamente con capturas de pantallas o evidencias de video, o en un ticket.

     

    Sin embargo, si el usuario en cuestión no está registrado, tu única opción es continuamente banear al usuario para siempre de tu chat, y hacer el chat solo para miembros. Esto detendrá al usuario de escribir en tu chat.

     

    También podrías usar el macro "$avatars=off" en el chat para detenerte a ti misma de ver los avatares que otras personas usan.

     

    xat toma este tipo de cosas muy seriamente, pero no puede siempre tomar acción inmediata sobre usuarios no registrados. Es un defecto con xat, pero hay soluciones.

     

    Gracias por entender y tu paciencia.

     

    Si tienes cualquier otra pregunta, por favor, abre un nuevo tema.

     

  7. Since there has been no activity for four or more weeks, this topic has been closed.

     

    If you believe this was done in error, please contact a moderator or volunteer to have the topic opened. You can also report this post to notify a moderator that you want it opened.

    • Meh 1
  8. Hello,

     

    We would love to assist you in this matter, but without more information it is difficult, if not impossible, for us to provide you with instructions for how to resolve this issue.

     

    If more information is not provided in the near future, this topic may be locked due to lack of feedback.

     

    Should the topic be closed to new replies and you want it unlocked, you may send a private message to one of the forum staff with their messenger enabled or report the post to notify a moderator that you wish to update your thread.

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