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Angelo

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Bug Comments posted by Angelo


  1. Can you please add more details about this bug? So far, you've been so vague that it's impossible to understand what you're reporting. 


  2. Do you know if any other users are experiencing this too? i.e chat-wide or just yourself?

     

    If it’s just you, I have suspicions it could be due to the stability of your connection (as that sometimes happens to me) 


  3. Changed Priority to Priority: Normal

    Please clarify these discrepencies:

     

    1) First you claimed this happens when you visit a chat OR login. Which one is it? Both? Just login? You only provided one screenshot for the login page

     

    2) Please make sure you have a stable internet connection, or you may time out. Try things such as power cycling your modem & router to ensure you’re connected.

     

    3) Does this issue persist if you try a different browser? If not, use that browser instead.

     

     

    In the future, please do not make your bug reports so vague. It is almost useless to report a bug if you don’t provide as many details as possible. Include as much information as you can about this situation.


  4. We will need more evidence or details before we’re able to proceed! 

     

    Thinks such as event logs could be useful, perhaps. 

     

    Are you sure the tempmodded users weren’t kicked/dunced/yellowcarded etc ?

    • Like 1

  5. 1 minute ago, Leandro said:

    it would be ideal if there's an actual fix to it.

    Does this issue happen on HTML5 or Flash? (Or both?)

     

    If it’s flash only, I think this could probaby be considered “Won’t Fix”, otherwise I agree with you.


  6. Whenever he “deleted the codes and using them again”, did he delete/paste them? Or did he re-type them? 

     

    This is a semi-common problem at help, and it usually seems like RETYPING the codes and NOT COPYING/PASTING will resolve this issue (albeit, it’s still an issue).

     

    Can you contact this user and see if this helps?


  7. Sorry to be redundant but can you explain what you mean by “the group is deleted”?

     

    Like... save the spaces/alt255s and then you save, go to the chat, and then visit the chat, and you’re redirected to xat.com? 


  8. 4 minutes ago, adam_ said:

    To add onto this:

    Pawns that have nothing on them (such as stars, hats, etc... Toon pawns) have prestine quality, however once you add elements to the pawn, it deteriorates in quality.

     

    This wasn't such a big issue up until recently as retina/4k displays were a rare thing. However, that's not the case anymore, and especially with making mobile applications, this should be resolved.

     

    I assume it's something to do with how those things are loaded. Pretty sure it's loaded as a "bitmap" or something.

    For reference to the bug coordinators, here's a screenshot of what adam_ is describing:
    ylqlnsY.png


  9. Additional info: it seems to be cutting off the entirity of the _o, resulting in only the smiley (o) being loaded.  (If you open the smiley swf)

    I'm not sure if -o would also be cut off or not; I'm not sure what types of characters getstrip allows. 

    Would an actual name work? (i.e.. something like "wut", or something similar)


  10. Hello,

     

    If you’re having issues with the HTML5  version of xat, please considering a General Support thread, such as Samuel suggested. You can do so here: https://forum.xat.com/forum/5-soporte-en-español/

     

    If you believe that you’ve encountered an actual bug, please recreate this bug report in English. Please also ensure you provide more details with your report, such as examples of the bug taking place, or screenshots/videos. 


  11. 1 hour ago, darkraiiii said:

    I found the quickfix for Chrome users:

    1. Go here  - chrome://flags/#autoplay

    2. select how it is selected in this printscreen: http://prntscr.com/jhqe68 or more simply "No user gesture required."

    You're amazing! Thank you so much!

     

    35 minutes ago, SlOom said:

    I have tested it on my side and it worked, so I'll let the other users test this solution and then wait for feedbacks to close this topic

    It has also worked for me!

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