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The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic.

You're not able to connect at all?

There were a burst of raids and the common denominator was that they were all behind CloudMosa IP addresses. Legitimate users can still complete the CAPTCHA -- xat is aware that many use this browser.

CloudMosa (used by Puffin) was blocked by xat -- those using their IP addresses will receive a CAPTCHA This change was introduced on July 18, in an effort to thwart raids. There is nothing that you need to change with your configuration.

The transfer block only affects your main account, 1514043701. You're free to utilise your alternate account while you are waiting for your ticket to be serviced. More explicitly, making a purchase with paysafecard or receiving goods from your sister will not directly translate into any kind of a suspension on your other account. If you have any further questions or concerns, feel free to open a new topic. This thread is now closed.

Please review our guidelines: https://forum.xat.com/guidelines/ General Forum Guidelines 14. Unless a forum or topic specifically authorizes the use of a different language, English is the only language allowed. This includes other content areas, such as statuses.

The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic.

Do you have multiple chat windows open, normally? You mention only losing some recent friends off your friends list, not all. If you do, have you tried refreshing on the other windows after adding a user?

E30/64 are both errors that prompt you to check your email (security check) If you switched your public-facing IP address, that is probably why you received E30 in this instance. As Zed has mentioned, if you are consistently receiving E64, you will want to see if cookies are being flushed in some manner. If you are prompted with E33, I would advise you to see the below link for steps on how to resolve this: https://util.xat.com/wiki/index.php?title=Authentication#Frequently_Asked_Questions You will want to try syncing with the application. If it is up-to-date, ensure the time-based key added is correct, if doing manual entry. Otherwise, try re-scanning the QR code. If you are still unable to login to your account, you will want to open a ticket about this problem. The Lost Auth help topic would be selected in this case. Without more feedback, this topic may be closed in the near future as it is difficult for us to tell if this has been resolved or difficult for us to push this issue to resolution. It has been a week and a half since we have last heard from you, with no sign of any success trials. We are more than happy to assist you, but we need a little more information. Should the topic get locked and you want it reopened, you may send me a private message at any point or report the post to notify a moderator.

Hello, We would love to assist you in this matter, but without more information it is difficult, if not impossible, for us to know where you went wrong. As others have mentioned, first ensure that you registered at https://xat.com/web_gear/chat/register.php and make sure your account has been activated. Forum and chat are not integrated. E17 signifies that the email address was not found. Posting the username that you are trying to login with may also help us rule out some issues. If more information is not provided in the near future, this topic may be locked due to lack of feedback. Should the topic be closed to new replies and you want it unlocked, you may send me a private message or report the post to notify a moderator.

Hello, This is currently being looked into by the bug coordinators. Unfortunately, the origin of the issue is still somewhat unknown. We have been unable to form reproduction steps for this specific issue thus far, however this may be added to the Bug Tracker in the near future. In short, this is on xat's radar and we hope that it is resolved. Thank you for reporting. Due to the fact that this topic has not seen any new replies in over a month, I will now close this topic and mark it resolved.

As others have pointed out, nothing should be inhibiting you from being able to do this. I would advise you to try Arthur's suggestion if you are using the internal radio. Otherwise, you can use the code 6 provided to resolve your issue. We're very sorry to hear that you have been waiting a while on the support request you opened. If you pass me the ticket number by private message, I can see if you filed it in the correct department and transfer the ticket, if needed. We regret to inform you that we are unable to jump ahead in the queue. We must answer in the order received according to our priority queue. I will now close this topic, as I believe your question has been addressed appropriately for all cases. If you are still met with issues after following the steps provided by 6 or Arthur, please send me a private message and I will gladly reopen this topic for you.

I've been informed that this were resolved. I will now close this topic and mark an appropriate answer. If the problem still persists, please send me a private message and I will gladly reopen the topic.

Hello, We see that you have two support topics open that seem to be somewhat related. It appears your second issue that you outlined in this thread was resolved on your other topic so I will now close this topic and mark an appropriate answer. I have set Laming's response as best answer, as it adequately addresses the original question you proposed. If your second, related issue was not resolved or if they are actually entirely separate issues, please send me a private message and I will gladly reopen the topic for you at any point. You can also report the post to notify a moderator that you want this thread unlocked.

He marcado la respuesta de Angy ya que responde adecuadamente a las preguntas o preocupaciones especificadas en el post original. Si tiene algún problema al intentar abrir un ticket, envíeme un mensaje privado. Con mucho gusto le ayudaré. Este tema está cerrado.

Nós estamos felizes em saber que isto foi resolvido, e nós estamos sempre dispostos a ajudar você. No entanto, isto não é uma pergunta, portanto, eu encerrarei este tópico.

You're welcome. Unfortunately the department that your new ticket is filed under is delayed at the moment. We will try to return a reply to you as soon as we can, but you will likely be waiting more than a couple of days for complete resolution. You can view this page to see department status updates, your new ticket was filed under the internal department associated with the help topic "Account Block"

Hello, We see that you do indeed have another open ticket. I have temporarily closed this ticket and staff-created you one about this new problem. When you receive a response, you will be emailed a link to your ticket as well as a copy of our reply. If you have any questions or concerns on this topic, please feel free to send me a private message. I'd be happy to assist you.

Since there has been no activity for four or more weeks, this topic has been closed. If you believe this was done in error, please contact a moderator or volunteer to have the topic opened. You can also report this post to notify a moderator that you want it opened.

This forum game already exists: https://forum.xat.com/topic/3932-the-first-thing-that-comes-to-your-mind/ I would encourage you to use the search feature to avoid duplicates.

If you are not able to login after following the steps Guinho provided, please send me a private message. I see that you already have a ticket open in a department that has a very hefty delay at the moment. Should you need a ticket about this issue, I will be happy to temporarily close that open ticket so that you can get a support request in about having lost authentication codes. An appropriate answer has been marked. I will now close this topic. If you have any further questions or concerns, you are more than welcome to start a new thread.

A pergunta ou as perguntas neste tópico foram respondidas e uma resposta foi marcada. Este tópico está encerrado. Se você tiver quaisquer outras perguntas, por favor, abra um novo tópico.

Please use the link Fiona provided to create your own group. If the chat name that you desire is taken, you may see if it's available at TransferGroup, which allows you to use your xats to transfer a chat group that is not being used to you. You may request for previously purchased, dormant chats to be put up for sale at TransferGroup through the support system. An appropriate answer has been marked, and this topic is now closed. Should you have any further questions or concerns, you are more than welcome to start a new thread.

Since there has been no activity for four or more weeks, this topic has been closed. If you believe this was done in error, please contact a moderator or volunteer to have the topic opened. You can also report this post to notify a moderator that you want it opened.

Since there has been no activity for four or more weeks, this topic has been closed. If you believe this was done in error, please contact a moderator or volunteer to have the topic opened. You can also report this post to notify a moderator that you want it opened.