muffins

Volunteers
  • Content count

    447
  • Joined

  • Last visited

  • Days Won

    2

muffins last won the day on March 1

muffins had the most liked content!

Community Reputation

218 Exceptional

About muffins

Personal Information

  • xat Username
    muffins

Recent Profile Visitors

19858 profile views
  1. Would you like to have a private chat with me so I can help you get one open?
  2. You will need to use your current, open ticket on this issue. Terribly sorry if this extended wait has caused you any inconvenience. You will receive an email on this when you receive a response -- contained in the email body will be a link to the ticket as well as a copy of our reply. Tickets are dealt with in the order received according to our queue. Feel free to message me if you have any questions about your situation.
  3. Since there has been no activity for four or more weeks, this topic has been closed. If you believe this was done in error, please contact a moderator or volunteer to have the topic opened. You can also report this post to notify a moderator that you want it opened.
  4. I'd be happy to help you out -- I'm available to take a message. https://forum.xat.com/messenger/compose/?to=1107
  5. Ficarei feliz em ajudá-lo. Envie-me uma mensagem privada.
  6. The maximum image dimensions to display are 615x215 px. If you exceed this cap, a thumbnail is created. If you double-click the images you inserted, you can see this for yourself in the image editor. So, it's a little more broad than just signature. If you want to limit the size, you could try a resize with HTML; if that doesn't work, I would resort to the first method you used to insert the image. As others have mentioned, our guidelines ask that signatures be of less than 150 px in height and your only other constraint is an upload limit.
  7. Bom dia amigo , poderia me ajudar ?

    1. muffins

      muffins

      You have a ticket now, according to our conversation!

  8. Posso te ajudar. Envie-me uma mensagem privada.
  9. Did you use the "Restore web pages" button? That's a known issue.. As others have mentioned, only administrators can allow a domain for the first page. To get a mirror, you will want to put the URL (standalone); there's no special code for this. And yes, you'll want a ticket. If you have a closed one related to this request, just bump it and we'll take a look. I've marked Laming's response as it provides a nice set of guidelines and steps to resolve the issue.
  10. As Laming has mentioned, if a re-login doesn't do the trick, you will want to flush app cache. If you are an iOS user, deleting the app and then reinstalling should fix this. I've pointed xat staff to this thread to see if something can get tweaked, as this is a far from optimal solution.
  11. You're the bee's knees:

    AaajPcb.png?1

  12. Hola, Primero y antes que todo, siento terriblemente escuchar que crees que tu cuenta fue comprometida; xat comenzará una completa investigación en esto dentro de poco. Como Isa mencionó, te aparecerá que ya tienes un ticket abierto sobre este problema y por lo tanto no necesitas uno nuevo. He marcado la respuesta de Blacky ya que cubre de forma adecuada el procedimiento general que uno quisiera tomar si tomaran las cosas de su cuenta. Si tienes más preguntas, siéntete libre de abrir un nuevo tema.
  13. The question or questions in this topic have been answered and an answer has been marked. This topic is now closed. If you have any other questions, please open a new topic.
  14. xat steps through each one and manually approves/disapproves; it's normally taken care of within a day or so. As soon as you submit, it is communicated. Yes, you'll receive an email notice.