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    Problem with the codes on nick


    Leandro
    • Status: Open Priority: Normal

    The codes are being shown in nick even though that person has days and these powers. He tried deleting the codes and using them again, and even login twice and nothing. Is there an actual fix to it?


    Steps to reproduce bug: Step 1: Use codes on your nicks (can be hat or glow)
    Step 2: The codes show on nick even thought the user has the powers.
    Screenshots: http://prntscr.com/l8hm6n
    http://prntscr.com/l8hlvx
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    Whenever he “deleted the codes and using them again”, did he delete/paste them? Or did he re-type them? 

     

    This is a semi-common problem at help, and it usually seems like RETYPING the codes and NOT COPYING/PASTING will resolve this issue (albeit, it’s still an issue).

     

    Can you contact this user and see if this helps?

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    2 minutes ago, Angelo said:

    Whenever he “deleted the codes and using them again”, did he delete/paste them? Or did he re-type them? 

     

    He pasted them. Now i told him to re-type them and it does work, but it would be ideal if there's an actual fix to it. Thank you!

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    1 minute ago, Leandro said:

    it would be ideal if there's an actual fix to it.

    Does this issue happen on HTML5 or Flash? (Or both?)

     

    If it’s flash only, I think this could probaby be considered “Won’t Fix”, otherwise I agree with you.

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    2 minutes ago, Angelo said:

    Does this issue happen on HTML5 or Flash? (Or both?)

     

    I haven't tested it on HTML5 yet, but I've seen some people having the same trouble while on the mobile app, so yeah.

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    The issue comes from HTML5.

     

    On HTML5, we add invisible spaces in glow codes and hat codes.

     

    Whenever you relogin and go on flash, those invisible spaces will still be there and you will have to redo your codes manually without copy/paste. I had fixed that on my flash client but I doubt admins would take the time to fix it.

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  • Priority Definitions

     

    Trivial The issue is considered low priority.

    Normal This is the default priority.

    High A feature or service is not working properly, and it impacts a lot of people. The issue should be fixed in the near future.

    Critical The issue is show-stopping, meaning that a certain feature or service is completely broken with no available workaround. The issue impacts a lot of people and requires immediate repair.

  • Status Definitions

     

    Open The issue is pending, or we are still working on the issue.

    Fixed The issue has been resolved. The fix may not be immediately noticeable and may be released in a future version or update.

    Closed This record is either not considered an issue or is better suited as a suggestion. If it is an issue, it may not be reproducible.

    Won't Fix The issue will not be fixed because it is too low in priority. The issue is very minor. The resources required to fix the issue cannot justify the benefits received from fixing the issue. This means the issue is closed.

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