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  • Ban Bug

    • Status: Open Priority: Normal

    I was accidently banned on a promoted chat yesterday, and I asked my friend to ask the staff to unban me.


    I logged into my computer when they unbanned me and it worked, then I went back to mobile on the same chat I was banned at and I was still banned anyways.


    I find this a major bug because you might get banned sometimes for things you didn't mean to do.

    Steps to reproduce bug: Step 1. Get banned on a chat
    Step 2. Ask a friend or staff to unban you
    Step 3. You will still be banned

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    • Volunteers

    This is indeed an issue and it now has been forwarded, this thread will be closed.

    Thanks for reporting and you will be notified once this has been fixed.

    If you find anything else, please do not hesitate to open a new thread.


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  • Priority Definitions


    Trivial The issue is considered low priority.

    Normal This is the default priority.

    High A feature or service is not working properly, and it impacts a lot of people. The issue should be fixed in the near future.

    Critical The issue is show-stopping, meaning that a certain feature or service is completely broken with no available workaround. The issue impacts a lot of people and requires immediate repair.

  • Status Definitions


    Open The issue is pending, or we are still working on the issue.

    Fixed The issue has been resolved. The fix may not be immediately noticeable and may be released in a future version or update.

    Closed This record is either not considered an issue or is better suited as a suggestion. If it is an issue, it may not be reproducible.

    Won't Fix The issue will not be fixed because it is too low in priority. The issue is very minor. The resources required to fix the issue cannot justify the benefits received from fixing the issue. This means the issue is closed.

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