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  • Language issues


    Blacky
    • Status: Open Priority: Normal

    Hello,

     

    The same problem.

     

    The issue happens with Spanish users. When you click "Help", it redirects to https://xat.com/Help_ and not to Ayuda's chat.

     

    XrExFAY.png

     

     

    ASpVtgS.png

     

    Thanks.


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    If i remember correctly, this isn't a bug.

    It was made like that due the lack of activity that xat Ayuda has.

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    3 hours ago, Adeis said:

    If i remember correctly, this isn't a bug.

    It was made like that due the lack of activity that xat Ayuda has.

     

    Well, the same happens with Cambio, when you click "Cambio" it goes to Trade and i'm pretty sure that it doesn't happen because of the activity.

     

    CEqXu2k.png

     

    And yes, the language is set to Spanish but it still happens, so i think that it needs to be fixed.

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    2 minutes ago, Solange said:

    Well, the same happens with Cambio, when you click "Cambio" it goes to Trade and i'm pretty sure that it doesn't happen because of the activity.

     

    Well, that case i do assume it is a bug (because that chat has a good management and people still go there) but in the case of Ayuda, i know it is because of Inactivity.

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    Does it happen with another language ?

     

    Like if you use portuguese language :

     

    Help -> ajuda?

    Trade -> Troca ?

     

    Etc ?

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    2 minutes ago, SlOom said:

    Does it happen with another language ?

     

    Like if you use portuguese language :

     

    Help -> ajuda?

    Trade -> Troca ?

     

    Etc ?

     

    Yes, it happens in almost every other language. They all go to Trade and Help.

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    Arabic, Estonian, Filipino, French, German, Hungarian, Italian, Portuguese, Romanian, Spanish, Thai and Turkish, redirects to Help chat too.

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  • Priority Definitions

     

    Trivial The issue is considered low priority.

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    High A feature or service is not working properly, and it impacts a lot of people. The issue should be fixed in the near future.

    Critical The issue is show-stopping, meaning that a certain feature or service is completely broken with no available workaround. The issue impacts a lot of people and requires immediate repair.

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