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  • Who's online list issue

    Stif

    By Stif

      • Status: Open Priority: Normal
     Share Followers 1

    After the latest forum release, the online user list shows who's online with delays. When we refresh the page, should show us first as online on the list, but it shows other people and even those who updated minutes before that. (Forum is caching this block)

     

    The userlist is also showing users while under the anonymous mode. They get in, it doesn't show what they're currently doing and when you update it again, they disappear from the user list. It doesn't affect a whole group since some volunteers shows up as some others don't.

     

    The screenshots shows the caching issue and the anonymous issue:

    https://imgur.com/a/mK6GLuG | https://i.imgur.com/ezKFY4o.png | https://i.imgur.com/JNC1ieO.png

    Screenshots: https://imgur.com/a/KnPVbvW (Main album)
    https://imgur.com/a/mK6GLuG
    https://i.imgur.com/ezKFY4o.png
    https://i.imgur.com/JNC1ieO.png
    https://i.imgur.com/CHc2vgZ.png
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    • Contributors
    Abrahan
    • Contributors
    On 4/11/2020 at 8:18 AM, Andre said:

    IPS confirmed there was an issue and escalated it to higher departments. 

    This problem is still ongoing with the new xat forum update.

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  • Priority Definitions

     

    Trivial The issue is considered low priority.

    Normal This is the default priority.

    High A feature or service is not working properly, and it impacts a lot of people. The issue should be fixed in the near future.

    Critical The issue is show-stopping, meaning that a certain feature or service is completely broken with no available workaround. The issue impacts a lot of people and requires immediate repair.

  • Status Definitions

     

    Open The issue is pending, or we are still working on the issue.

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    Won't Fix The issue will not be fixed because it is too low in priority. The issue is very minor. The resources required to fix the issue cannot justify the benefits received from fixing the issue. This means the issue is closed.

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