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    CAPTCHA Issues with Puffin

    • Status: Open Priority: Normal

    Issue summary:

    It's been reported that legitimate users are unable to sign into chats due to issues with CAPTCHA when using Puffin.


    Relevant topic:



    Documented issues and notes from the Bug Coordinators team (Nov. 2017):

    • Legitimate users are unable to sign in after reconnecting to the chat while using Puffin (purportedly works first time around).
    • The issue being described by iMoHd in the following comment was not able to be reproduced: https://forum.xat.com/topic/4348-verify-that-you-are-human/?do=findComment&comment=57975.
    • This appears to be working just fine for Tor (same category -- blacklisted).
    • The source of the issue is unknown, however it has been noted that xat may not be at fault.


    Steps to reproduce bug: 1. Solve the CAPTCHA to access xat.com
    2. Solve the CAPTCHA to access chat
    3. Attempt to reconnect to chat
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  • Priority Definitions


    Trivial The issue is considered low priority.

    Normal This is the default priority.

    High A feature or service is not working properly, and it impacts a lot of people. The issue should be fixed in the near future.

    Critical The issue is show-stopping, meaning that a certain feature or service is completely broken with no available workaround. The issue impacts a lot of people and requires immediate repair.

  • Status Definitions


    Open The issue is pending, or we are still working on the issue.

    Fixed The issue has been resolved. The fix may not be immediately noticeable and may be released in a future version or update.

    Closed This record is either not considered an issue or is better suited as a suggestion. If it is an issue, it may not be reproducible.

    Won't Fix The issue will not be fixed because it is too low in priority. The issue is very minor. The resources required to fix the issue cannot justify the benefits received from fixing the issue. This means the issue is closed.


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