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  • always problems with html5


    Dani-De-Virreyes
    • Status: Closed Priority: Trivial

    First problem

     

    I'm hoping they fix the comma problem

    I reported this problem more than 1 month and a half ago

     

     

    second problem

    http://prntscr.com/xlf0s9

     

    the date of when I put the bff does not come

    and before the update it came out without any problem

     

    @LaFleur @SLOom

     

    there is not a week I can use xat correctly

    @Admin Why do you add updates?

    if there are more and more problems

     

    every day this company gives more shame

    We report thousands of problems and more and more appear

     

    and they do not solve anything only complaints and complaints from all users receive

     

    Please I ask you can you do something right?


    Steps to reproduce bug: Step 1: 
    Step 2: 
    Step 3: 
    etc

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    • Volunteers

    Hello,

     

    I understand that you are not very happy with bugs not being fixed immediately.

     

    When you report a bug, we cannot guarantee that it will be fixed in the next versions.

     

    To clarify, we are looking and fixing bugs that have an important priority (breaking stuff) in first and then low priority like commas issues later.

     

    I hope this is more clear, but dont worry; bugs are always fixed one day.

     

    For the married/bff issue, did you try to clear your cache? Did you relogin?

     

    Thanks.

    Edited by SLOom
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    • Advanced Members

    Hi @SLOom 

    I understand that there are currently other priorities 

    but every week there is a new problem and they do not solve it 

    I still have the problem that I can't see my bff's date

     

    http://prntscr.com/xyuyji

     

     

    do I have to wait a year to see a simple date?

     

     

    I appreciate that you find me a solution please, thank you.

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    • Moderators

    Since the user did not reply to this topic, I'll close it.

     

    If you think it should be re-opened, please send me a private message.

     

    Thank you.

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    This is now closed for further comments

  • Priority Definitions

     

    Trivial The issue is considered low priority.

    Normal This is the default priority.

    High A feature or service is not working properly, and it impacts a lot of people. The issue should be fixed in the near future.

    Critical The issue is show-stopping, meaning that a certain feature or service is completely broken with no available workaround. The issue impacts a lot of people and requires immediate repair.

  • Status Definitions

     

    Open The issue is pending, or we are still working on the issue.

    Fixed The issue has been resolved. The fix may not be immediately noticeable and may be released in a future version or update.

    Closed This record is either not considered an issue or is better suited as a suggestion. If it is an issue, it may not be reproducible.

    Won't Fix The issue will not be fixed because it is too low in priority. The issue is very minor. The resources required to fix the issue cannot justify the benefits received from fixing the issue. This means the issue is closed.

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