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  • Ticket issue/bug


    xLaming
    • Status: Fixed Priority: Normal

    Ticket has an issue that is boring a bit

     

    When you're un-logged and try to send a ticket it adds correctly the utilLoad.swf:

     

    <embed src="//www.xatech.com/web_gear/flash/UtilLoad.swf?a3" quality="high" bgcolor="#ffffff" width="10" height="10" align="middle" allowScriptAccess="sameDomain" type="application/x-shockwave-flash" />

     

    http://prntscr.com/g19oax < Page

    http://prntscr.com/g19omp < Source

     

     

    But when you're logged in it doesn't display on the page, so the user is redirected to the xatwiki and can't send his ticket.

     

    http://prntscr.com/g19p05 < Page

    http://prntscr.com/g19pg2 < Source




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    I've looked into it but i can not confirm/reproduce this issue (tried with opera, chrome and edge).

     

    Is flash allowed for the ticket page for the users who have it?

    • Like 1

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    3 minutes ago, LaFleur said:

    I've looked into it but i can not confirm/reproduce this issue (tried with opera, chrome and edge).

     

    Is flash allowed for the ticket page for the users who have it?

    Yeah, at least it's working when I'm not logged LOL

     

    I also saw a lot of users reporting the problem.

    • Like 1

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    Is it still an issue ?

     

    Since they have stopped using flash on ticket to get username.

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    Changed Status to Status: Fixed

     

    This topic is closed now, as this issue has been fixed.

     

    Thanks for notifying us.

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    This is now closed for further comments

  • Priority Definitions

     

    Trivial The issue is considered low priority.

    Normal This is the default priority.

    High A feature or service is not working properly, and it impacts a lot of people. The issue should be fixed in the near future.

    Critical The issue is show-stopping, meaning that a certain feature or service is completely broken with no available workaround. The issue impacts a lot of people and requires immediate repair.

  • Status Definitions

     

    Open The issue is pending, or we are still working on the issue.

    Fixed The issue has been resolved. The fix may not be immediately noticeable and may be released in a future version or update.

    Closed This record is either not considered an issue or is better suited as a suggestion. If it is an issue, it may not be reproducible.

    Won't Fix The issue will not be fixed because it is too low in priority. The issue is very minor. The resources required to fix the issue cannot justify the benefits received from fixing the issue. This means the issue is closed.

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