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  • Problem with the codes on nick

    Leandro

    By Leandro

      • Status: Won't Fix Priority: Normal
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    The codes are being shown in nick even though that person has days and these powers. He tried deleting the codes and using them again, and even login twice and nothing. Is there an actual fix to it?

    Steps to reproduce bug: Step 1: Use codes on your nicks (can be hat or glow)
    Step 2: The codes show on nick even thought the user has the powers.
    Screenshots: http://prntscr.com/l8hm6n
    http://prntscr.com/l8hlvx
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    • Volunteers
    Angelo
    • Volunteers

    Whenever he “deleted the codes and using them again”, did he delete/paste them? Or did he re-type them? 

     

    This is a semi-common problem at help, and it usually seems like RETYPING the codes and NOT COPYING/PASTING will resolve this issue (albeit, it’s still an issue).

     

    Can you contact this user and see if this helps?

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    • Advanced Members
    Leandro
    • Advanced Members
    2 minutes ago, Angelo said:

    Whenever he “deleted the codes and using them again”, did he delete/paste them? Or did he re-type them? 

     

    He pasted them. Now i told him to re-type them and it does work, but it would be ideal if there's an actual fix to it. Thank you!

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    • Volunteers
    Angelo
    • Volunteers
    1 minute ago, Leandro said:

    it would be ideal if there's an actual fix to it.

    Does this issue happen on HTML5 or Flash? (Or both?)

     

    If it’s flash only, I think this could probaby be considered “Won’t Fix”, otherwise I agree with you.

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    • Advanced Members
    Leandro
    • Advanced Members
    2 minutes ago, Angelo said:

    Does this issue happen on HTML5 or Flash? (Or both?)

     

    I haven't tested it on HTML5 yet, but I've seen some people having the same trouble while on the mobile app, so yeah.

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    • Game Makers
    SLOom
    • Game Makers

    The issue comes from HTML5.

     

    On HTML5, we add invisible spaces in glow codes and hat codes.

     

    Whenever you relogin and go on flash, those invisible spaces will still be there and you will have to redo your codes manually without copy/paste. I had fixed that on my flash client but I doubt admins would take the time to fix it.

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  • Priority Definitions

     

    Trivial The issue is considered low priority.

    Normal This is the default priority.

    High A feature or service is not working properly, and it impacts a lot of people. The issue should be fixed in the near future.

    Critical The issue is show-stopping, meaning that a certain feature or service is completely broken with no available workaround. The issue impacts a lot of people and requires immediate repair.

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    Open The issue is pending, or we are still working on the issue.

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    Won't Fix The issue will not be fixed because it is too low in priority. The issue is very minor. The resources required to fix the issue cannot justify the benefits received from fixing the issue. This means the issue is closed.

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