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  • NameGlow HTML5 Bug

    • Status: Fixed Priority: Normal

    Hello I have been having issues with Nameglow on HTML5 . 

    Some rooms I can see my nameglow on my screen but on the other rooms, I can't see my name glow however on all of the rooms the other users can see my nameglow. 

    I have tried everything to see if it was just my system. 


    Thanks in Advance. 

    Steps to reproduce bug: Relogged in
    Clear Cache
    Have followed Help's advice for doing macro (/+Nameglow)
    Tried to login both Flash and HTML5
    Changed code.
    Screenshots: https://i.imgur.com/ZRDAXsN.gif


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    A new HTML5 update is going to be pushed in a while, and some issues regarding nameglow have been fixed.


    When pushed, would be able to reply here again to see if the issue keeps happening? Thanks!

    Edited by Leandro
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  • Priority Definitions


    Trivial The issue is considered low priority.

    Normal This is the default priority.

    High A feature or service is not working properly, and it impacts a lot of people. The issue should be fixed in the near future.

    Critical The issue is show-stopping, meaning that a certain feature or service is completely broken with no available workaround. The issue impacts a lot of people and requires immediate repair.

  • Status Definitions


    Open The issue is pending, or we are still working on the issue.

    Fixed The issue has been resolved. The fix may not be immediately noticeable and may be released in a future version or update.

    Closed This record is either not considered an issue or is better suited as a suggestion. If it is an issue, it may not be reproducible.

    Won't Fix The issue will not be fixed because it is too low in priority. The issue is very minor. The resources required to fix the issue cannot justify the benefits received from fixing the issue. This means the issue is closed.

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