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  • LinkValidator opens two tabs

    Leandro

    By Leandro

      • Status: Closed Priority: Trivial
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    When LinkValidator is Disabled on Settings, it opens two tabs and still has LinkValidator (yes, i refreshed the page and signed out and in)

     

    SYZYdty.png

     

    When LinkValidator is Enabled, it only opens one and I don't get LinkValidator.

     

    0UwjQo0.png

     

    Steps to reproduce bug: Step 1: Go to xat.com Step 2: Go to any chat Step 3: Go on Settings and check LinkValidator settings
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    • Volunteers
    SLOom

    SLOom 1,755

    Posted (edited)

    • Volunteers

    Does it happen for more than one people?

     

    I tried and it didn't happen to me ...

    Edited by SLOom
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    • Advanced Members
    LaFleur
    • Advanced Members

    We have found out that this is related to a chrome pop-up setting.

     

    ixslTb4.png

     

    If you click on a link while linkvalidator setting is enabled, Chrome will show up the "pop-up" blocked message indicating that the linkvalidator page is blocked from being opened automtically. The problem is that linkvalidator is already being opened regardless. So if the user chooses "Always allow pop-up", clicking any links will open the page twice henceforward.

     

    That being said, we do not think this is a bug related to the HTML5 chat. This rather seems to be a Chrome Browser issue, especially since no other browser is doing this behavior.

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  • Priority Definitions

     

    Trivial The issue is considered low priority.

    Normal This is the default priority.

    High A feature or service is not working properly, and it impacts a lot of people. The issue should be fixed in the near future.

    Critical The issue is show-stopping, meaning that a certain feature or service is completely broken with no available workaround. The issue impacts a lot of people and requires immediate repair.

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    Won't Fix The issue will not be fixed because it is too low in priority. The issue is very minor. The resources required to fix the issue cannot justify the benefits received from fixing the issue. This means the issue is closed.

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