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  • Language issues

    Blacky

    By Blacky

      • Status: Fixed Priority: Normal

    Hello,

     

    The same problem.

     

    The issue happens with Spanish users. When you click "Help", it redirects to https://xat.com/Help_ and not to Ayuda's chat.

     

    XrExFAY.png

     

     

    ASpVtgS.png

     

    Thanks.

    • Like 1
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    Leandro

    If i remember correctly, this isn't a bug.

    It was made like that due the lack of activity that xat Ayuda has.

    • Like 2

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    Solange
    3 hours ago, Adeis said:

    If i remember correctly, this isn't a bug.

    It was made like that due the lack of activity that xat Ayuda has.

     

    Well, the same happens with Cambio, when you click "Cambio" it goes to Trade and i'm pretty sure that it doesn't happen because of the activity.

     

    CEqXu2k.png

     

    And yes, the language is set to Spanish but it still happens, so i think that it needs to be fixed.

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    Leandro
    2 minutes ago, Solange said:

    Well, the same happens with Cambio, when you click "Cambio" it goes to Trade and i'm pretty sure that it doesn't happen because of the activity.

     

    Well, that case i do assume it is a bug (because that chat has a good management and people still go there) but in the case of Ayuda, i know it is because of Inactivity.

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    SLOom

    Does it happen with another language ?

     

    Like if you use portuguese language :

     

    Help -> ajuda?

    Trade -> Troca ?

     

    Etc ?

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    Leandro
    2 minutes ago, SlOom said:

    Does it happen with another language ?

     

    Like if you use portuguese language :

     

    Help -> ajuda?

    Trade -> Troca ?

     

    Etc ?

     

    Yes, it happens in almost every other language. They all go to Trade and Help.

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    Blacky

    Arabic, Estonian, Filipino, French, German, Hungarian, Italian, Portuguese, Romanian, Spanish, Thai and Turkish, redirects to Help chat too.

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    muffins

    Help_ and Trade_ are redirects.

     

    If lang. is set to Spanish (es), help_ should point to Ayuda.

    If Ayuda was to get redirected to Assistance, the situation would be different.

     

    This is not the only language where the redirects are messed up.

    Solange is correct; trade_ (in this instance) should point to Cambio.

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    Daniel

    Daniel 1600

    Posted (edited)

    This should now be fixed (pending one more upload to fix default en to default international).

    Edited by Daniel
    • Like 1

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  • Priority Definitions

     

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