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  • Getting ranks not allowing me to type in the chat


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    • Status: Fixed Priority: High

    Whenever I am guested at a chat for being gagged or I get member, I cannot type something in the chat on mobile.

     

    I have to restart the app everytime I receive a rank. I find this bug very annoying!


    Steps to reproduce bug: Step 1. Go to any given chat room of your choice
    Step 2. Get any rank
    Step 3. Try to type something in the chat as it won't let you
    Additional information: Model of phone: Android, Moto G Play
    Software version number: 6.0.1
    xat username: Encrypt
    xat ID:(68584578)


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    This bug was normally fixed in the latest version.

     

    Did you update the xat app to the latest version?

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    @SlOom

     

    I’ve been experiencing this issue for about a week. Whenever I join the Help chat, I can only send one message, then I either need to kill and restart the app, or switch pools to type another message. I also need to do this in order to see all subsequent messages after the one I send. 

     

    iOS: 11.3.1

    Testflight xat.com app: 1.11.0 (with no option to “update”)

    iPhone 6S 

     

    I’d consider this issue to be of priority “High”

     

    EDIT: Switching from xat.com app version 1.11.0 to 1.10.3 has temporarily “fixed” the issue. 

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    We'll try to get the new versions up as soon as possible.

     

    Thank you for bringing this up!

     

    This issue currently affects:

    - Android play store version (1.10.3)

    - Ios test flight version (1.11.0)

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    You can download Android version 1.11.2 at the Play Store now.

     

    This will fix this issue. @Encrypt

     

    If you find a new bug, please don't hesitate to let us know.

    Thank you.

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    This is now closed for further comments

  • Priority Definitions

     

    Trivial The issue is considered low priority.

    Normal This is the default priority.

    High A feature or service is not working properly, and it impacts a lot of people. The issue should be fixed in the near future.

    Critical The issue is show-stopping, meaning that a certain feature or service is completely broken with no available workaround. The issue impacts a lot of people and requires immediate repair.

  • Status Definitions

     

    Open The issue is pending, or we are still working on the issue.

    Fixed The issue has been resolved. The fix may not be immediately noticeable and may be released in a future version or update.

    Closed This record is either not considered an issue or is better suited as a suggestion. If it is an issue, it may not be reproducible.

    Won't Fix The issue will not be fixed because it is too low in priority. The issue is very minor. The resources required to fix the issue cannot justify the benefits received from fixing the issue. This means the issue is closed.

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