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  • Chat issues


    Blacky
    • Status: Fixed Priority: Normal

    This bug happens almost 2-3 times per day.

     

    This issue seems to only happen on xat.com/Ayuda.

     

    For example, if there are 10 people, you know the chat is bugged because nobody talks, the chat is silent.

     

    So when you do F5, this chat conversation is displayed: https://prnt.sc/u9xdoc

     

    Issues: 

    • It displays a user conversation, and those users never were on Ayuda. 
    • The scroll that previously was set gets deleted
    • The same conversation is always displayed. 
    • Bots do not work as they should. I have tested adding an ARCbot bot on Ayuda with Nathan and Actavus, and the bot ignores the commands you type. Also, with OpenBot, the bot is leaving the chat constantly. I'M NOT SURE if this is due to the bug, but I think this is happening due to the bug.

     

    Thank you!

     

    EDIT 09/06/2020:

     

    Today, Addo1 (10055001) has notified me that the same issue is happening with his chat  (xat.com/AddoFM).


    Steps to reproduce bug: Step 1: Go to xat.com/Ayuda
    Step 2: At any moment, the chat is absolutely silent so you decide do F5.
    Step 3: This chat conversation is displayed: https://prnt.sc/u9xdoc
    Screenshots: https://prnt.sc/u9xdoc
    https://prnt.sc/uc41bh - https://prnt.sc/uc427d // new chat conversation displayed.
    https://prnt.sc/ucjyjp - 09/06/2020

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    • Game Makers
    SLOom

    Posted (edited)

     

    @Blacky Admins have pushed a fix to hopefully solve the issue.

     

    Please tell me if you still have it in the next few hours/days.

     

    Edited by SLOom
    • Like 1
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    • Contributors
    On 9/7/2020 at 6:45 PM, SLOom said:

     

    @Blacky Admins have pushed a fix to hopefully solve the issue.

     

    Please tell me if you still have it in the next few hours/days.

     

     

    Hello,

     

    It seems that now works correctly.

     

    Thank you!

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    • Game Makers

    Oh great!

     

    I'll leave this thread open for a few more days in case if it happens again.

     

    Thank you for your feedback!

    • Like 1
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    • Contributors
    3 hours ago, SLOom said:

    Same thing ? Chat crashed ? Bot not answering ? 


     

    Yes, gets crashed displaying this converstion when you do F5 .

     

    The scroll gets deleted too.

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    • Game Makers

    I'll ask admins about but I went on Ayuda and it's been like 3 hours i'm on it and no issues so far..

     

    Appart from some users not showing on visitors list (known issue) but nothing else. (hmm) 

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    This is now closed for further comments

  • Priority Definitions

     

    Trivial The issue is considered low priority.

    Normal This is the default priority.

    High A feature or service is not working properly, and it impacts a lot of people. The issue should be fixed in the near future.

    Critical The issue is show-stopping, meaning that a certain feature or service is completely broken with no available workaround. The issue impacts a lot of people and requires immediate repair.

  • Status Definitions

     

    Open The issue is pending, or we are still working on the issue.

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    Won't Fix The issue will not be fixed because it is too low in priority. The issue is very minor. The resources required to fix the issue cannot justify the benefits received from fixing the issue. This means the issue is closed.

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