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  • About chat HTML5


    Mafia1
    • Status: Fixed Priority: High

    I guess there is a problem with forwarding the chat HTML5.


    Steps to reproduce bug: Step 1: 
    Step 2: 
    Step 3: 
    etc
    Screenshots: https://prnt.sc/xnuvuw https://prnt.sc/xnuxtu

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    • Advanced Members

     

    I have already done the procedure for clearing cookies and browser cache. I still suffer from the same problem reported above several times.

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    • Advanced Members
    On 1/26/2021 at 4:54 PM, Stif said:

    Clearing your browser's cookies & cache will solve this problem.

    same it's not fix

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    • Advanced Members
    1 hour ago, SLOom said:

    Problema relatado aos administradores.

     

    @ Mafia1 @ i1Category Vocês fazem algo específico para ter esse problema? Não consigo reproduzir do meu lado.

    here it happens when I open another tab of some specific xat, with that I am directed to random chat box or what was already open in the side tab.

    example: open the browser and entered the xat trade, but I was referred to xat5, help, cambio. after a few F5 I am directed to the right chat box

     

    https://prnt.sc/xpxgv3 , https://prnt.sc/xpxg11

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    • Volunteers
    12 minutes ago, i1Category said:

    here it happens when I open another tab of some specific xat, with that I am directed to random chat box or what was already open in the side tab.

    example: open the browser and entered the xat trade, but I was referred to xat5, help, cambio. after a few F5 I am directed to the right chat box

     

    https://prnt.sc/xpxgv3 , https://prnt.sc/xpxg11

     

    So, you visit a chat randomly and it happens?

     

    Do you have the issue if you try in incognito mode? (private mode of your browser)

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    • Advanced Members
    20 hours ago, SLOom said:

     

    Então, você visita um chat aleatoriamente e isso acontece?

     

    Você tem o problema ao tentar no modo de navegação anônima? (modo privado do seu navegador)

    yes.

     

    on the Visiting tab and on the anonymity of the chrome I had no problems.

     

    then I realized this problem of forwarding the chat. is the problem that you can't see in the chat, unless you click on the chat tab to see the messages. always occur when the person is signed in to any chat account on the main Chrome tab.

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    • Volunteers

    As we received a good amount of information to find the problem; admins will be investigating the issue to find the solution (with a potential fix).

     

    I'll be posting again here once we know the problem is solved.

     

    Please post if you have more information to give (to reproduce the problem etc).

     

    Thanks!

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  • Priority Definitions

     

    Trivial The issue is considered low priority.

    Normal This is the default priority.

    High A feature or service is not working properly, and it impacts a lot of people. The issue should be fixed in the near future.

    Critical The issue is show-stopping, meaning that a certain feature or service is completely broken with no available workaround. The issue impacts a lot of people and requires immediate repair.

  • Status Definitions

     

    Open The issue is pending, or we are still working on the issue.

    Fixed The issue has been resolved. The fix may not be immediately noticeable and may be released in a future version or update.

    Closed This record is either not considered an issue or is better suited as a suggestion. If it is an issue, it may not be reproducible.

    Won't Fix The issue will not be fixed because it is too low in priority. The issue is very minor. The resources required to fix the issue cannot justify the benefits received from fixing the issue. This means the issue is closed.

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